Before accessing the TT platform, ensure that you meet the TT system, network, and email requirements.
System Requirements
To ensure the best experience, TT recommends the following setup on any machine or mobile device that you use to access the TT platform.
Browser Requirements
TT supports the latest two versions of the following browsers:
- Google Chrome
- Firefox
- Microsoft Edge Note: As Microsoft has discontinued support for Internet Explorer, TT no longer supports Internet Explorer.
Users should verify that the browser is set to automatically update.
Note: Users should also verify that cookies are accepted in their browser.
Hardware Requirements
TT recommends a minimum of 4GB of RAM on any machine or mobile device that you use to access the TT platform. For mobile access, ensure that you have enough storage on your device to store the TT Mobile application. Access to the TT platform is independent of the type of hardware (e.g., laptop, mobile) or operating system (e.g., Mac OS, Windows, iOS, Android) that you use.
Mobile Requirements
Trading Technologies recommends the following minimum operating system versions for use with the TT Mobile application:
- iOS 8
- Android KitKat (4.4)
Network Requirements
Client workstations must support https traffic (via Transport Layer Security) over port 443 to/from the TT Platform. Therefore, the firm’s administrator must allow traffic to the TT Platform’s domain as opposed to a specific range of IP addresses. This can be accomplished by either updating firewall restrictions or using an https web proxy.
You can verify connectivity by pointing a web browser on the client workstation to the following location:
Requirements for Excel Integrations
Please ensure that your workstation host clock is syncing from a reliable time source. If the system is clock is off by more than a minute, the Excel integration will fail to connect.
In addition to the network requirements above, in order to use TT’s Excel integration the client workstation requires DNS access to localhost-tradingtechnologies.com on port 8181.
Note: If your enterprise network implements a web proxy, you need to perform additional steps to support Excel intergration. For more information, see Integration with a web proxy.
Email Requirements
Trading Technologies uses email to send a number of communications including users’ initial invitations and notices for general system maintenance. To ensure receipt of invitations, notices, and advisories, users must ensure they can receive emails from [email protected].
Users should add [email protected] as a contact in their mail client. In addition, company administrators should configure [email protected] as a valid address for their company email.