Before accessing the TT Desktop platform, ensure that you meet the TT system, network, and email requirements.
TT recommends that any client workstation using TT Desktop meets the following minimum hardware configuration:
Note A faster CPU and more RAM will improve performance when using complex workspaces that contain many widgets and multiple windows.
TT Desktop supports Microsoft Windows systems with Microsoft .NET 3.5 or later.
TT supports the latest two versions of the following browsers:
Users should verify that the browser is set to automatically update.
Note: Users should also verify that cookies are accepted in their browser.
Trading Technologies recommends the following minimum operating system versions for use with the TT Mobile application:
Client workstations must support https traffic (via Transport Layer Security) over port 443 to/from the TT Platform. Therefore, the firm's administrator must allow traffic to the TT Platform's domain as opposed to a specific range of IP addresses. This can be accomplished by either updating firewall restrictions or using an https web proxy.
You can verify connectivity by pointing a web browser on the client workstation to the following location:
Trading Technologies uses email to send a number of communications including users' initial invitations and notices for general system maintenance. To ensure receipt of invitations, notices, and advisories, users must ensure they can receive emails from noreply@tradingtechnologies.com.
Users should add noreply@tradingtechnologies.com as a contact in their mail client. In addition, company administrators should configure noreply@tradingtechnologies.com as a valid address for their company email.