Checking exchange connection status

Click Connections in the left navigation pane to display a list of all available connections and their current status in the Connections Grid. In the list, you can also click a connection and view its status in the Settings tab.

The connection indicator shows the status as follows:

  • Green — The connection is up (active)
  • Yellow — The connection is recovering and coming up (becoming active)
  • Red — The connection is down (inactive)


    The "down" status is also displayed if no routing account has been assigned to the connection

  • White — The connection is not enabled in Setup