Widgets

Widgets

Sending feedback from a widget

To send feedback from a widget:

  1. Right-click in the widget's title bar and select Contact support... in the context menu.

    The Feedback widget opens.

  2. In the left panel, describe the issue or provide feedback for the corresponding widget.

    If you do not want to include a screenshot and data regarding your environment, uncheck Include screenshot and data.

    This option is checked (enabled) by default and a screenshot of the widget with corresponding meta data is sent to TT with your feedback.

    Note: Including the screenshot and data helps TT more quickly diagnose your issue.

  3. Optionally, to include a screenshot of your entire workspace, hover on (the edit icon) in the right panel and click .

    Tip: After capturing your workspace, you can hover on the edit icon and click to toggle between the widget and workspace screenshots.

    You can also choose to hide and highlight parts of the screenshots that you submit with your feedback.

  4. Optionally, click the Data tab and review the meta data that will be sent to TT.
  5. Click Submit.

Hiding parts of a screenshot

To hide parts of a screenshot:

  1. Click (the edit icon) in the lower right-panel and click .
  2. Move the cursor to a region on the screenshot and click-and-drag the cursor.

    A black box is displayed to cover up the selected region on the screenshot.

    To undo any changes, click .

  3. To save the changes, click .

Highlighting parts of a screenshot

To highlight parts of a screenshot:

  1. Click (the edit icon) in the lower right-panel and click .
  2. Move the cursor to a region on the screenshot and click-and-drag the cursor.

    The selected region is highlighted and the rest of the screenshot is shaded. Click-and-drag the cursor to adjust the size of the highlighted region.

    To undo any changes, click .

  3. To save the changes, click .

Sending feedback for Fills records

To send feedback for Fills records:

  1. Highlight one or more records in an opened Fills widget.
  2. Right-click in the highlighted records and select Contact support... in the context menu.

    The Feedback widget opens for the selected records. The description in the left panel is pre-populated with a feedback request.

  3. Optionally, highlight parts of the screenshot or hide any personal data on the screenshot.
  4. Click Submit.